There’s a show on Fox called Lie to Me. Have you seen it? It’s about an expert who’s able to read the most subtle cues in facial expressions and body language, so that he can tell with great accuracy whether or not someone is lying. Of course, he uses that skill to solve crimes and get involved in all kinds of intrigue.

That’s some skill. Are you a little envious? I mean, wouldn’t that be great to be able to know what people are really thinking when they are talking to you? There might be a few highly trained pros in the world who have really honed their skills at spotting liars to that level, but really, it isn’t necessary for most of us. I’d hope it’s not required in the insurance business, anyway. But studying and understanding subtle, non-verbal communication cues at some level can help you avoid confusion and work better with your clients and fellow agents.
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